​1. Company

This website is operated by:

Orivesta Sp. z o.o.
Warsaw, Poland
Email: info@orivesta.com
KRS: 0001240708
NIP: 5273218829
REGON: 544728080
 

2. Use of Website

You may use this website for lawful purposes only.

You agree not to:

use the website in any way that may damage, disable, or interfere with its operation;

attempt to gain unauthorized access to any part of the website, systems, or data;

submit false, misleading, unlawful, or harmful information;

copy, reproduce, or misuse any content from the website without permission;

use the website for fraudulent, abusive, or illegal purposes.

We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.
 

3. Services

Orivesta provides discreet private lifestyle management and coordination services, including but not limited to:

private household management;

family office support;

lifestyle coordination;

personal concierge services;

relocation assistance;

property and asset coordination;

trusted vendor and staff coordination;

travel and events coordination;

confidential client support.

The exact scope, availability, fees, timelines, and responsibilities for any service will be agreed separately with each client in writing, by email, proposal, service agreement, or other agreed communication.

Information on this website is provided for general guidance only and does not create a binding service agreement unless separately confirmed by Orivesta.
 

4. Enquiries and Client Information

When you contact us through our website, email, phone, or other communication channels, you agree to provide accurate and complete information.

You are responsible for ensuring that any information you provide is truthful, up to date, and relevant to your enquiry or service request.

Orivesta may rely on the information you provide in order to respond to enquiries, prepare proposals, coordinate services, communicate with trusted providers, or manage service-related matters.
 

5. Confidentiality

Orivesta is committed to discretion, confidentiality, and professional handling of private client matters.

We may receive or process sensitive information relating to clients, households, travel, relocation, properties, personal affairs, family office matters, service providers, and trusted advisors.

We will take reasonable steps to protect confidential information and handle it with care. However, confidentiality obligations do not apply where disclosure is required by law, regulation, court order, legal process, or competent authority.
 

6. Client Responsibilities

Clients and website users agree to:

provide accurate and complete information;

cooperate reasonably with Orivesta in relation to service requests;

inform Orivesta of relevant changes, deadlines, risks, or special requirements;

ensure that any instructions given to Orivesta are lawful and appropriate;

respect the confidentiality of proposals, communications, and service arrangements;

make agreed payments on time, where applicable.

Orivesta is not responsible for delays, errors, or service limitations caused by inaccurate, incomplete, delayed, or misleading information provided by the client or third parties.
 

7. Third-Party Providers

Orivesta may coordinate with trusted third-party providers, contractors, advisors, vendors, travel partners, relocation providers, property managers, household staff, or other professionals where necessary for service delivery.

Third-party services may be subject to their own terms, conditions, fees, policies, cancellation rules, availability, and liability limitations.

Orivesta will use reasonable care when coordinating with third parties, but we are not responsible for the independent actions, omissions, delays, pricing, performance, or service quality of third-party providers unless otherwise agreed in writing.
 

8. Fees and Payments

Fees for Orivesta services will be agreed separately with each client.

Unless otherwise agreed in writing:

fees, service charges, deposits, retainers, or reimbursements are payable according to the relevant proposal, invoice, or agreement;

third-party costs, supplier fees, travel costs, deposits, cancellation fees, and other expenses may be payable by the client;

services may be paused, delayed, or discontinued if agreed payments are not received on time.

All fees are non-refundable unless otherwise agreed in writing or required by applicable law.
 

9. Cancellations and Changes

Cancellation and change terms may vary depending on the service, third-party provider, booking, event, travel arrangement, or project.

Where Orivesta coordinates services involving third parties, the client may also be subject to the cancellation or refund policies of those third parties.

Orivesta will make reasonable efforts to assist with changes or cancellations, but we cannot guarantee that third-party fees, deposits, or cancellation charges can be avoided.
 

10. Website Content

All content on this website, including text, graphics, images, designs, logos, brand elements, layout, and other materials, is owned by or licensed to Orivesta unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, display, or use website content for commercial purposes without prior written permission from Orivesta.

Unauthorized use of website content may violate intellectual property laws and other applicable regulations.
 

11. No Professional Advice

The information on this website is provided for general informational purposes only.

Nothing on this website should be considered legal, tax, financial, investment, immigration, medical, security, or professional advice.

Where specialist advice is required, clients should consult qualified professional advisors. Orivesta may help coordinate with trusted advisors, but does not replace regulated professional advice unless expressly agreed and legally permitted.
 

12. Limitation of Liability

To the maximum extent permitted by law, Orivesta shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of opportunity, loss of data, loss of goodwill, or business interruption arising from:

use of this website;

inability to access the website;

reliance on website content;

third-party services or providers;

delays, cancellations, or changes outside our reasonable control;

events beyond our control.

Nothing in these Terms excludes liability where such exclusion is not permitted by applicable law.
 

13. Website Availability and Security

We aim to keep the website available and secure, but we do not guarantee that the website will always be uninterrupted, error-free, virus-free, or fully secure.

We may update, suspend, restrict, or remove parts of the website at any time without notice.

You are responsible for using appropriate security measures when accessing the website, including secure devices, updated browsers, and safe internet connections.
 

14. Privacy and Personal Data

Your use of this website and our handling of personal data are also governed by our Privacy Policy.

Please read our Privacy Policy to understand how we collect, use, store, share, and protect personal data.

By using this website or contacting us, you acknowledge that personal data may be processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR where applicable.
 

15. Third-Party Links

This website may contain links to third-party websites, platforms, tools, or services.

These links are provided for convenience only. Orivesta is not responsible for the content, security, privacy practices, availability, or accuracy of third-party websites or services.

Accessing third-party websites is at your own risk.
 

16. Force Majeure

Orivesta shall not be responsible for any delay, failure, or inability to provide services caused by events beyond our reasonable control, including but not limited to natural disasters, travel disruption, strikes, government restrictions, war, civil unrest, technical failures, supplier failure, illness, emergencies, or other unforeseen events.
 

17. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices, legal requirements, or operational needs.

The updated version will be published on this page with a revised “Last updated” date.

Your continued use of the website after any update means you accept the revised Terms & Conditions.
 

18. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Republic of Poland.

Any disputes arising in connection with these Terms, the website, or services shall be subject to the jurisdiction of the competent courts in Poland, unless otherwise required by applicable law.
 

19. Contact

If you have any questions about these Terms & Conditions, please contact:

Orivesta Sp. z o.o.
Warsaw, Poland
Email: info@orivesta.com

Small note: this is a strong website-ready draft, but for final legal protection, have a Polish legal professional review it before publishing.