Privacy Policy

1. Data Controller

The data controller is:

Orivesta Sp. z o.o.
Warsaw, Poland
Email: info@orivesta.com
KRS: 0001240708
NIP: 5273218829
REGON: 544728080

We have not appointed a Data Protection Officer. Privacy-related enquiries may be sent to info@orivesta.com.
 

2. Personal Data We May Collect

We may collect personal data that you voluntarily provide through our website, contact forms, email communication, telephone communication, client enquiries or service-related communication. This may include name and surname, email address, phone number, company or representative details, country or location, message content, enquiry details, documentation shared with us, and information needed to respond to enquiries or coordinate requested services.

Our website may also collect basic technical information, such as IP address, browser type, device information, cookies, website usage data and analytics data.
 

3. Purposes and Legal Bases

We process personal data only where a valid legal basis applies.

Responding to enquiries: contract or pre-contractual steps, or legitimate interests.
Providing requested services: contract or pre-contractual steps.
Coordinating approved service providers, appointments, documentation, relocation, property and household matters: contract, pre-contractual steps, or legitimate interests.
Maintaining business, accounting and administrative records: legal obligation or legitimate interests.
Protecting confidentiality, security and rights: legitimate interests.
Website operation and security: legitimate interests.
Analytics or non-essential cookies: consent where required by law.
 

4. Confidential and Special-Category Information

Orivesta may receive private or confidential information relating to family matters, household operations, relocation, travel, property coordination, service providers, appointments or practical arrangements. We handle such information with discretion and apply appropriate technical and organisational measures to protect it.

We do not intentionally request special categories of personal data unless this is necessary for a specific service request or required by law. Where such information is provided to us, for example information relating to health, accessibility requirements, dietary restrictions, family arrangements or other private circumstances, we process it only where a valid legal basis applies and only to the extent necessary for the relevant purpose.
 

5. Sharing of Personal Data

Orivesta does not sell personal data. We may share limited personal data only where necessary for service delivery, business operation, or legal compliance. This may include approved service providers, contractors, relocation providers, property managers, maintenance providers, transport or accommodation providers, professional advisors, IT and hosting providers, administrative providers, and public authorities where required by law.

Where third-party providers process personal data on our behalf, we use appropriate contractual arrangements, including data processing agreements where required.
 

6. International Transfers

Orivesta may coordinate matters involving Poland and selected international locations. Where personal data is transferred outside the European Economic Area, we use appropriate safeguards where required by law. These may include adequacy decisions, standard contractual clauses, contractual confidentiality protections, transfer risk assessments, or other lawful transfer mechanisms.
 

7. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining client communication, fulfilling contractual obligations, complying with legal, tax, accounting or regulatory requirements, resolving disputes, and protecting legitimate business interests. When personal data is no longer required, we delete it, anonymise it or securely restrict access to it.
 

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies. Necessary cookies may be used to operate the website, maintain security and provide basic functionality. Where we use analytics, performance, marketing or other non-essential cookies, we will do so only where permitted by law, including where required, based on your consent.

You can manage or disable cookies through your browser settings or, where available, through the website cookie banner. Some website features may not function properly if cookies are disabled.
 

9. Your Rights

Under applicable data protection laws, including GDPR, you may have the right to access your personal data, request correction, request deletion, request restriction of processing, object to processing, request data portability, withdraw consent where processing is based on consent, and lodge a complaint with a data protection authority.

To exercise your rights, contact us at info@orivesta.com. We may need to verify your identity before responding. We will respond within the period required by applicable law.

In Poland, the competent supervisory authority is the President of the Personal Data Protection Office, Prezes Urzędu Ochrony Danych Osobowych, also known as UODO. You may lodge a complaint with UODO if you believe that your personal data has been processed in violation of applicable data protection law.

10. Automated Decision-Making

Orivesta does not use personal data for automated decision-making or profiling.
 

11. Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. However, no online transmission, website or electronic storage system can be guaranteed to be completely secure.
 

12. Third-Party Links

Our website may contain links to third-party websites, tools or services. Orivesta is not responsible for the privacy practices, security or content of third-party websites.
 

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal obligations or data protection practices. The updated version will be published on this page with a revised “Last updated” date.
 

14. Contact

For questions about this Privacy Policy or the processing of your personal data, please contact:

Orivesta Sp. z o.o.
Warsaw, Poland
Email: info@orivesta.com